Identify key moments in the customer experience, and provide Service Excellence to each and every customer.This workshop covers a wide range of core customer service skills that will equip your staff with the expertise and techniques required to provide superior customer service every time. Every one of us serves customers, whether we realise it or not. […]
Are you a Micro, Small or Medium-sized Enterprise looking for a refreshing way to kick-start your day?Our Monthly Micro Morning Tea is a perfect blend of networking, problem-solving, and camaraderie to fuel your business journey.What to ExpectPeer-to-Peer Discussion: Engage in meaningful conversations with fellow SME owners and professionals. Share your experiences, insights, and learnings in […]
The Digital Manufacturing Challenge is a hands-on event for business owners to explore various technologies. In three hours, participants witness the impact of Industry 4.0 solutions in action within a digital factory setting. From beginner to advanced levels, attendees experience how these technologies address manufacturing challenges across the value chain.This event is ideal for operators, […]
IT'S ON AGAIN! After a hugely successful event last year, we're again combining forces with the Manawatu and Dannevirke Chambers of Commerce for some beersies and a walky-talk through Tui Brewery! Take your own vehicle, or in partnership with our good friends at Tranzit Coachlines, we'll have a coach available for return transport from Wairarapa (confirmation […]
Becoming a Manager is hard – and making the transition is even tougher. It comes with its own set of unique challenges.The shift from team member to Team Leader or Supervisor is often a challenging one. The change of dynamic takes time and effort to adjust to, for both the new leader and the staff […]
