We are Julian and Jackie Moss and the owner-operators of Masterton Self-Storage.
We are a husband and wife team (married in 1991) and run this business full time – it’s a family owned business. We also have part-time employees because it’s just too busy to run on our own.
We started with just 16 lockups in 2006. Every couple of years since then we have built more lockups. Within 6 months of each new building being completed they were occupied. Now in 2020 we have 230 purpose-built lockups including 27 different sizes at 95% full all the time. Just 5% of our storage lockups are shipping containers because most people understand if they want their stuff to come out of storage in the same conditon as it went in then it’s better to use a proper purpose-built lockup.
This business is not just an add-on bit-on-the-side for some extra cash or some large Aussie mob buying up NZ self-storage facilities and taking any profit away offshore. As mentioned, when we were starting out back in 2006 we were fortunate enough to speak with the owner of a Wellington-based self-storage business and his advice was, ‘This is a full time business. Treat it as such, spend time looking after your customers and your staff, and the business will look after you’. And it has.
We live in Masterton, we shop in Masterton, and we support Masterton. We like to buy local.
We are not keen to have our photos splashed around our website, but we accept it’s useful to put a face to a name. In fact, Jackie (my wife) and our other staff have asked not to have their photos included, which we respect.
I’m Julian Moss and I manage this facility. You can phone me anytime on any day during daylight hours. Usually I will be able to take your call even on weekends. However, if for some reason I can’t take your call, please leave a message and I or one of the team will reply during the next week’s working day. We guarantee we’ll return your call on time or we’ll give you the first month free.
Or, if your wish, you can try my private cell number; 027-589-4796.
Membership Level: 1-4 Staff